Order cancellation & changes:
Orders can only be cancelled within 24 hours of when you place them. Once we have started processing your order, we cannot cancel it. Please see our retail return policy for product returns. If you want us to add items to your order, please understand that it will delay your order.
Retail return policy:
If you are unsatisfied with an item that you have purchased, you may return the item for an exchange 15 days of receiving the order.
Please note that the following conditions apply:
-We will only refund shipping charges if we sent the wrong item or the item sent was defective.
-If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange.
-The return/exchange value is determined by the last retail price of the item..
-We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
-Items must be returned unworn, unwashed, undamaged and unused with their original tags.
-Returned items will be refunded excluding the cost of shipping.
-A 10$ restocking fee will be applied for non-exchange returns.
-If we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead. We will make every effort to fulfill exchange requests whenever possible.
-We recommend you return the items in the original packaging to ensure the necessary protection when in transit.
1. Securely pack your merchandise. We are not responsible for items that are damaged while in transit.
2. Include a note with the following information:
◦Refund or Exchange?
◦Reason for return
◦Value of Merchandise must be 0$
◦Exchange item(s) requested (if applicable)
3. Ship the merchandise to the following returns address :
Fabreville Laval, H7p5C9
FOR FASTEST SERVICE, PLEASE PAY WITH A CREDIT CARD ONLINE.
Orders paid by credit card or PayPal are NOT usually charged immediately. Your account will be authorized when you place your order, but you won't actually be charged (or funds taken out of your PayPal account) until your order is ready to be shipped. Bulk orders are an exception - we may put through the charge right away for large, bulk, or wholesale orders. PayPal orders will need to be shipped to a CONFIRMED address.
We DO NOT accept orders by phone:
We are an internet-based business, and we ask that you place your order online or by email. If you have a question about your order, please EMAIL us.
FREE Ground Shipping on ALL orders over $300.00
T-shirt Sizes and Dimentions: